Support and warrantyInstallation, training and a warranty measured in years.
QMH supports installation and first software use worldwide, with guided onboarding for technicians, practitioners and doctors, TeamViewer remote assistance for faster troubleshooting, and the Help Centre for pricing, technical questions and next steps.
NLS hardware and software carry a three-year comprehensive warranty that includes software updates; updates after that period may carry a service fee. Since March 2025 the console’s metal structure, including the cold-rolled steel panels and supports, is covered by a lifetime structural warranty. Electronic components, computers and peripherals are not part of the structural warranty.