Terms of Use


Dear friend, 

Welcome to Quantum Meta Health, your global platform for holistic health solutions and wellness. We appreciate your interest in and engagement with our services.

If you visit or send an inquiry at Quantum Meta Health (hereinafter referred to as QMH), www.quantummetahealth.com/ or our related web shop and place an order:

  • You have to click the tick to have read and accepted our Terms of Use and Medical Disclaimer
  • You accept the Agreement,
  • You have to sign with your signature.
 

You, the customer, accept and agree by clicking and signing the following: our Terms of Use, Conditions, Medical Disclaimer, and Agreement.

Please read them carefully.

Support

Our support team will do our best to help you. Please study all the information on this website before contacting us at [email protected] or visiting our Help Centre to request information. We are honored to guide you for many years to come.

Review and comments

Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.”

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. QMH reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant QMH a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display such content throughout the world in any media. You grant QMH and sublicense the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all the rights to the content that you post, that the content is accurate, and that use of the content you supply does not violate this policy and will not cause injury to any person or entity. QMH has the right but not the obligation to monitor, edit, or remove any activity or content. QMH takes no responsibility and assumes no liability for any content posted by you or any third party.

Copyright and Patents

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of QMH or its content suppliers and protected by international copyright laws. The use of any QMH trademark or service mark without our express written consent is strictly prohibited.

Order acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. QMH reserves the right, at its sole discretion, to cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

Shipment

All shipments are directly from our manufacturers or distributors in China (or any other country) to you, the customer.
All shipments are worldwide and included in the product price.
Delivery time is normally between 5 and 18 days.
Depending on your customs rules, it may take longer. We cannot influence this 100%.

Information

We provide the best and most complete information, and we also give demonstrations so the customer knows before making a purchase.
Some demonstrations take up to 4 hours. That’s our investment in the future, so the customer/client knows as an adult to make the choice to buy and keep.

Returns

Returns are only accepted for defective products within the warranty period of one year.
Returns and shipping costs are at your own expense.
Canceling an order does not qualify for a return.

All orders are client-specific, and once received, “ownership” is transferred to the customer. Afterward, there are cancellations, no return, and no money return. These are not accepted, and you agree when ordering. The customer is very well informed before making a purchase.

Returns and Refunds

When a refund by exception is accepted by QMH and honored to the client, the value of the shipping costs will always be less than the original invoice or purchase value. Also, a restocking fee will be charged. Furthermore, in cases of free shipping, the DHL costs will be calculated on the return date and incurred. The DHL costs vary depending on the country and will be listed on the invoice or refund.
The client or customer has to pay the return costs at DHL or any other shipping company when a return is permitted by QMH.
Refunds, when honored, are done only in the event that the product is received by QMH undamaged and in its original packaging.
And sent on behalf of the customer.

Also, a part of the administration and information costs of QMH will be lowered on the purchase value.
The customer has 30 days to test the product. After this date, no returns are accepted and/or only in case of a defect during the warranty period.

PayPal’s Insurance/Refunds/Costs

PayPal provides insurance or money back, for up to 180 days, to the customer.
Not the customer, but the seller is charged by PayPal. From 3.5 up to 5% is taken from the order value.
That is neither normal nor accepted by international laws. Normally, the buyer has to pay for insurance, logically.
We, QMH, do not accept these costs, and we do not accept refunds after 30 days of purchase.
We do not agree to pay for your insurance, which PayPal normally charges to the reseller.
You, the customer or client, accept this term, and you will never ask for a refund by PayPal after 30 days after ordering since you have more than enough proof of good quality and working.

QMH provides honest, accurate, and complete information. Before a customer buys, he or she knows everything.
Our information in our intensive info emails does provide more than enough insurance for future customers. If you do not agree, do not buy at QMH. Only buy when you are 100% informed and convinced.
Note: All orders above 1,000.00 EUR need to be paid by a normal bank. If you do otherwise, it is at your risk.

VAT + Customs

Since the products do not remain in Slovenia (Slovenian Customs) or the European Union and are directly shipped from our Chinese exporter in China to you, you, the customer, as the importer, must pay the VAT and Customs according to your country’s rules.

Your product(s) will be transported and imported from China by our Chinese exporters at the expense and risk of you as a private customer importer. You must pay taxes and import duties in your country. The Chinese exporter adds a shipping invoice to the shipment.

All our prices are as common as possible, excluding VAT and customs. This also counts for our services and paid hours; we do not charge, but you must pay in your country according to your country’s laws. So you can not deduct your taxes from our invoices.

Our invoices exclude VAT and import duties. However, in most cases, VAT is prepaid by us before delivery. 

A shipping invoice from the factory will be included in all documents.


SMS Marketing

Consent to Receive SMS Communications 

By providing your mobile number, you consent to receive SMS communications from Quantum Meta Health related to our products, services, promotions, and updates, in accordance with applicable laws and regulations. These messages may be sent to you periodically and will be used solely to enhance your experience with Quantum Meta Health.

Message Frequency and Charges 

Message frequency will vary based on your engagement with our services and promotions. Standard message and data rates may apply according to your mobile carrier’s policy. Quantum Meta Health is not responsible for any additional charges from your mobile carrier.

Opting Out of SMS Communications 

If you wish to stop receiving SMS messages from us, you may opt out at any time by replying “STOP” to any message received from Quantum Meta Health. Following this, you will receive a final confirmation SMS to verify your opt-out request. After opting out, you will no longer receive SMS communications unless you re-enroll.


Aplicable Law

By visiting QMH, you agree that the laws of the EU, UK and the P.R.C., without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and QMH.

Arbitration

Any dispute relating in any way to your visit to QMH or to products or services sold or distributed by QMH or through QMH Shop shall be submitted to the EU Sub-Commission for arbitration, which shall be conducted in accordance with the Commission’s arbitration rules in effect at the time of applying for arbitration. The number of arbitrators shall be one; the place of arbitration shall be Ptuj or Ljubljana, Slovenia; and the language to be used in the arbitral proceedings shall be Slovenian or English. The arbitral award is final and binding upon both you and QMH.

Disclaimer

While Quantum Meta Health and its associated services and products represent a promising approach to holistic health and wellness, it’s crucial to recognize that they haven’t been evaluated by regulatory bodies such as the European Food Safety Authority or the Food and Drug Administration.

The images of futuristic diagnostic rooms presented on this website and in our materials are symbolic and conceptual representations. They are not reflective of the actual diagnostic rooms to be implemented in our biohacking longevity upgrade center. These images are included for illustrative purposes, serving as a vision of our aspirations for future diagnostic capabilities, and are subject to the development and design of our local unit branches. The appearance, features, and functionality of the diagnostic rooms in our biohacking/bioresonance longevity upgrade center may vary based on practicality, regulatory requirements, technological advancements, and the specific design choices made for each local unit branch. Any depictions herein are intended to convey a vision of the future and should not be construed as definitive representations of the final product.

The services and products provided through this app are not intended for the purpose of screening, diagnosing, treating, curing, or preventing any disease or medical condition, nor are they designed to assess the risk of any disease or medical condition. It is important to prioritize the guidance and recommendations of healthcare professionals. If anyone is considering making dietary changes, using drugs, starting an exercise regimen, or making lifestyle modifications due to a medical condition or for the purposes of disease prevention or treatment, it is highly advisable to consult a qualified physician or a competent healthcare professional.

Individuals should seek appropriate guidance that aligns with their specific circumstances and medical history. Any actions taken based on the information provided by this app and training are at the individual’s discretion and risk. Quantum Meta Health (https://quantummetahealth.com/) and its affiliates are not liable for any damages or adverse effects resulting from the use of this app, training, its services, or its products.

  • All the information and products contained here should not be construed as medical advice or devices.
  • The international laws state to mention: we are not licensed doctors.
  • We help you heal yourself through the power of your own healing capabilities and God.
  • We are researchers, producers, educators, supporters, and sales companies.
  • All products are developed and produced by Chinese companies with their own responsibility and liability.
  • If you need any medical advice, seek help from your doctor or medical specialist.
  • Your health is your own responsibility.
  • You always stay under control or checked by your medical doctor or hospital.
  • Success is not guaranteed. We will do our very best and more, but Karma can be involved or other external and internal matters.
  • Refunds are not permitted, as we work many more hours than charged and far below normal rates and wages.
  • Reservations can not be changed as preparations require time, and other clients can not be helped by cancellations.
  • All of these also account for our products and services.
  • We deliver quality, but we can not be responsible for your health or the health of your clients.
  • You agree with all when you tick the box.
  • You, the customer or client, accept these terms, and you will never ask for a refund by PayPal after 30 days after ordering.
  • Furthermore, you will never start a lawsuit against QMH or its owners.
 

Reserving all rights, defenses, and typing mistakes.

Contact Us

Headquarters Office Slovenia
QUANTUM META HEALTH, Wellness in druge oblike zdravljenja,
Simon Šimek s.p. (Wellness and Other Healing Modalities)
Hajdoše 34a, 2288 Hajdina
Slovenia, European Union

Account Holder: Quantum Meta Health, Simon Šimek s.p.
Name of Bank: NLB d.d. (Nova Ljubljanska banka d.d.)
IBAN: SI56 0215 0026 3842 903
Account Number: 5519160010027618
Street Address: Hajdoše 34a
ZIP/City/State: 2288 Hajdina
Country: Slovenia, European Union
BIC/SWIFT CODE: LJBASI2X
VAT ID: 25359096
Registration Number, Slovenia: 8930139000

Headquarters Office United Kingdom
QUANTUM META HEALTH UK LTD,
Other Human Health Activities
124 City Road, London, EC1V 2NX
England, United Kingdom

Account Holder: Quantum Meta Health UK LTD
Name of Bank: Revolut LTD
IBAN: GB26REVO00996969188528
Account Number: 31052304
Street Address: 124 City Road
ZIP/City/State: EC1V 2NX, London
Country: England, United Kingdom
BIC/SWIFT CODE: REVOGB21
Sort Code: 042909
Registration Number, United Kingdom: 15152825

Visit Help Centre

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E-mail: [email protected]For you to be able to re-read our guidance, this is the preferred mode of communication.

International Number: +386 31 451 298

WhatsApp: +386 31 451 298

United Kingdom Text Phone Number: +44 7 441427578​

All services and product sales take place exclusively online and remotely. Visits are allowed strictly by appointment!

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