Terms of Use

Dear friend, welcome to the Quantum Meta Health global platform.

If you visit or send inquiry at Quantum Meta Health (hereinafter referred to as QMH), www.quantummetahealth.com/ or our related web shop and you place an order:

  • you have to click the tick, to have read and accepted our Terms of Use and Medical Disclaimer
  • you accept the Agreement,
  • you have to sign with your signature.

You, the customer, accept and agree by clicking and signing the following: our Terms of Use, Conditions, Medical Disclaimer and Agreement.

Please read them carefully.

Our support will do our best to help you, please study all information on this website before contacting us at: [email protected] or visit our Help Center to request information. We are honored to guide you for many years to come.

Review and comments
Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.”

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. QMH reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant QMH a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display such content throughout the world in any media. You grant QMH and sublicense the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity. QMH has the right but not the obligation to monitor and edit or remove any activity or content. QMH takes no responsibility and assumes no liability for any content posted by you or any third party.

Copyright and Patents
All content included on this site, such as text, graphics, logos, button icons, images, and audio clips, digital downloads, data compilations, and software, is the property of QMH or its content suppliers and protected by international copyright laws. The use of any QMH trademark or service mark without our express written consent is strictly prohibited.

Order acceptance
Please note that there may be certain orders that we are unable to accept and must cancel. QMH reserves the right, at sole discretion, to cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

All shipments are directly from our manufacturers/distributors in China (or any other country) to you the customer.
All shipments are worldwide and included in the product price.
Delivery time is normally between 5–18 days.
Depending on your customs rules, it may take longer. We cannot influence this 100%.

We provide the best and complete information, and we also give demonstrations, so the customer knows before doing a purchase.
Some demonstrations take up to 4 hours. That’s our investment in the future, so the customer/client knows as an adult to make the choice to buy and keep.

Returns are only accepted for defect products within the warranty time of 1 year.
Returns and shipping costs are at your (the customer) own costs.
Canceling an order does not qualify for return.

All orders are client specific and once received “the ownership” is transferred to the customer, afterward: NO canceling, NO return, NO money return. These are NOT accepted, and you agree when by ordering. The customer is very well-informed before doing a purchase.

Returns & Refunds
When a refund by exception IS accepted by QMH and honored to the client, the value of the shipping costs will always be minored of the original invoice/purchase value. Also, a restocking fee will be minored. Furthermore, in cases of free shipping, the DHL costs will be calculated on the return date and minored. The DHL costs are varying depending on the country and will be minored on the invoice/refund.
The client/customer has to pay the return costs too at DHL or any other shipping company when a return is permitted by QMH.
Refunds, when honored, are done only in case the product is received by QMH, undamaged, in original packaging.
And sent on behalf of the customer.

Also, a part of the administration & information costs of QMH will be lowered on the purchase value.
The customer has 30 days to test the product. After this date no returns are accepted and\or only in case of a defect during the warranty time.

PayPal’s insurance/refunds/costs
PayPal provides insurance or money back, for up to 180 days, to the customer.
Not the customer, but the seller is charged by PayPal. From 3.5 up to 5% is taken from the order value.
That is not normal nor accepted by international laws. Normally, the buyer has to pay for insurances, logically.
We, QMH, do not accept these costs, and we do not accept refunds AFTER 30 days of purchase.
We do not agree to pay for your insurance, which PayPal normally charged at/to the reseller.
You, the customer/client, accept this term, and you will never ask for a refund by PayPal after the 30 days after ordering since you have more than enough proof of good quality and working.

QMH provides honest, integer and complete information. Before a customer buys, he/she knows everything.
Our information in our intensive info emails do provide more than enough insurance for the future customer. If you do not agree, do not buy at QMH. Only buy when you are 100% informed and convinced off all.
Note: all orders above 1,000.00 EUR need to be paid by a normal bank. If you do otherwise, it is at your risk.

VAT + Customs
Since the products do not remain in Slovenia (Slovenian Customs) or European Union and are directly shipped from our Chinese exporter in China to you, You, the customer as the importer, must pay the VAT and Customs according to your country rules.

Your product(s) will be transported and imported from China by our Chinese exporters at the expense and risk of you as a private customer importer. You must pay taxes and import duties in your country. The Chinese exporter adds a shipping invoice to the shipment.

All our prices are as common excluded VAT + Customs. This also counts for our services and paid hours, we do not charge, but you must pay in your country according to your country laws. So you can not deduct your taxes from our invoices.

Our invoices are excluded VAT and import duties.

A shipping invoice by the factory will be included as all documents.

Applicable Law
By visiting QMH, you agree that the laws of P.R.C. & EU, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and QMH.

Any dispute relating in any way to your visit to QMH or to products or services sold or distributed by QMH or through QMH Shop shall be submitted to EU, Sub-Commission for arbitration which shall be conducted in accordance with the Commission’s arbitration rules in effect at the time of applying for arbitration. The number of arbitrators shall be one; the place of arbitration shall be Ptuj or Ljubljana, Slovenia; the language to be used in the arbitral proceedings shall be Slovenian or English. The arbitral award is final and binding upon both you and QMH.

Disclaimer: All the information on Quantum Meta Health, www.quantummetahealth.com is provided for educational, experimental, investigational, and research purposes only.


  • All Information and products contained here, should not be construed as medical advice/device.
  • The international laws state to mention: we are not licensed doctors.
  • We help in healing yourself by the power of your own healing capabilities and GOD.
  • We are researchers, producers, education, support and a sales company.
  • All products are developed and produced by Chinese companies with their own responsibility and liability.
  • If you need any medical advice, seek help with your doctor or medical specialist.
  • Your health is your own responsibility.
  • You always stay under control/checks by your medical doctor/hospital.
  • Success is NOT guaranteed. We will do our very best and more, but Karma can be involved or other external and internal matters.
  • Refunds are not permitted, as we work many more hours than charged and far below normal rates/wages.
  • Reservations can not be changed as preparations require time and other clients can not be helped by cancellations.
  • All stated also account for our products and services.
  • We deliver quality, but can not be responsible for your health or the health of your clients.
  • You agree with all when you tick the box.
  • You, the customer/client, accept these terms, and you will never ask for a refund by PayPal after the 30 days after ordering.
  • Furthermore, you will never start a lawsuit against QMH or its owners.

Reserving all rights, defenses, and type mistakes.

Contact Us

Headquarter Office Slovenia
QUANTUM META HEALTH, Wellness in druge oblike zdravljenja, Simon Šimek s.p. (Wellness and Other Healing Modalities)
Hajdoše 34a, 2288 Hajdina
Slovenia, European Union 

All services and product sales take place exclusively online and remote. Visits are allowed strictly only by appointment!

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E-mail: [email protected]for you to be able to re-read our guidance, this is the preferred mode of communication.

International Number: +386 31 451 298

WhatsApp: +386 31 451 298

Name of Bank: NLB d.d. (Nova Ljubljanska banka d.d.)
IBAN: SI56 0215 0026 3842 903
Account Holder: Quantum Meta Health, Simon Šimek s.p.
Street Address
Hajdoše 34a
ZIP/City/State: 2288 Hajdina
Account Number5519160010027618

VAT ID: 25359096
Registration Number: 8930139000

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